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Single Operator Live Chat Software allows website visitors and customer’s interaction on your website with technical support executive on one-to-one basis. Company representatives address their queries and assist them in completing sales process both quickly and conveniently through our online web chat software. The online chat utility is capable to establish a powerful communication between customer support executives, online customers and visitors in real time.
With live support utility, customer/visitors are fully capable of sending offline messages while website support executive was offline or not available for live chat. Real time Live customer service chat software is very simple to implement, what all you have to do is just upload it on your host server without having any kind of extra software like plug-ins, java applet etc.
Key Features:
- Provides 1-to-1 interaction between technical support executives, online customers and website’s visitors in real time.
- Proves to be cost-effective and flexible as it supports 24x7 working environment.
- Provide online support to the user to solve any kind of queries.
- Visitor’s information can be seen that includes IP address, host name and OS name.
- Facility of sending offline messages in case the administrator of the website in not online.
- Helps in improving customer relationship by providing online support with the reduced response time.
- Easily works with all major web browsers including Internet Explorer.
Supported Operating System:
- Windows Vista
- Windows XP (Home, Professional, Tablet PC and Media Center Editions)
- Windows 2000 (Professional and Advance Server Editions)
- Windows NT (Terminal, Server and Workstation Editions)
- Windows server 2000
- Windows 98
Minimum System Requirements:
- Client side - Web chat has been developed to run exclusively on web sites hosted on Windows Servers with (IIS) Internet Information Server 5.0 or higher and MS Access database.
- Server side - Software supports ASP and Java script scripting language and MS Access database.
- Processor – Pentium class or equivalent processor
- Memory – 128MB RAM
- Free Disk Space – 20MB
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