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Multi Operator Live Chat Software allows multi user to multi operator and vice versa interaction in real time. The chatting utility is said to be a powerful communication software tool as it support online communication between customer support executives, online customers and visitors.
Chat system is widely used around the entire world for small scale, large scale businesses or for web portals, distance learning, help desk, live events, online sales, etc. You can conduct online meetings, conferences, technical solutions, etc with the help of this chat communicator utility.
With live support utility, customer/visitors are fully capable of sending offline messages while website support executive was offline or not available for web chatting. Live customer service chat software is very simple to implement, what all you have to do is just upload it on your host server without having any kind of extra software like plug-ins, .dll, java applet etc.
Key Features:
- Provides multi user to multi operator interaction between tech support executives, online customers and website’s visitors in real time.
- Proves to be cost-effective and very flexible as it supports 24x7 working environment.
- Provide online support to the user to solve his any kind of queries.
- Visitor’s information can be seen that includes IP address, host name and OS name.
- Facility of sending offline messages in case the administrator of the website in not online.
- Reduce the waiting time as multi-users and multi-operators are available during chatting.
- Works with all web browsers.
Supported Operating System:
- Windows Vista
- Windows XP (Home, Professional, Tablet PC and Media Center Editions)
- Windows 2000 (Professional and Advance Server Editions)
- Windows NT (Terminal, Server and Workstation Editions)
- Windows server 2000
- Windows 98
Minimum System Requirements:
- Client side - Web chat has been developed to run exclusively on web sites hosted on Windows Servers with (IIS) Internet Information Server 5.0 or higher and MS Access database.
- Server side - Software supports ASP and Java script scripting language and MS Access database.
- Processor – Pentium class or equivalent processor
- Memory – 128MB RAM
- Free Disk Space – 20MB
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